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Effective Date: June 6, 2025
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Shipping & Delivery
Refunds, Returns & Cancellations
Terms & Conditions
At Luxorence, we want your shopping journey to be smooth, safe, and transparent. These Terms of Sale explain how you can place an order, make secure payments, and understand the key conditions that apply to every purchase made through our online store in Pakistan.
To place an order, you must:
Be at least 18 years old.
Provide your real name, phone number, and delivery address.
Agree to our full Terms and Conditions.
Ordering from Luxorence is easy and quick. Here’s how the process works:
Visit our Shop page and add products to your cart.
Review your order at checkout.
Scan the QR code with your banking app.
Enter the total amount and transfer the payment.
Upload a screenshot of your payment receipt.
Click “Place Order” to submit.
You’ll see your order details and payment receipt linked directly on your order page. Without receipt upload, the order won’t be placed. This rule keeps our checkout process clear and fair. This QR-based system is part of our secure purchase terms.
Your order is confirmed once payment is verified.
You’ll receive an email confirmation after approval.
We may cancel your order if:
Payment is not verified.
Items are out of stock.
Incorrect details are provided.
Pricing errors occur.
These rules help protect both you and our business.
We accept payments only through our QR code advance system. We do not offer:
Cash on Delivery (COD)
Debit or credit card payments
Offline bank transfers without receipt upload
All prices are listed in Pakistani Rupees (PKR) and include taxes.
Prices may change without notice, but confirmed orders keep their original price.
Products are sold on a first-come, first-served basis.
If your item is out of stock, we will notify you. You may:
Request a refund.
Wait for a restock, or
Select another item.
All deliveries are handled as per our Shipping & Delivery Policy.
Requests are managed in line with our Returns & Refunds Policy.
We follow legal rules to make sure everything is fair.
These Terms of Sale are governed by the laws of Pakistan, under the jurisdiction of Islamabad courts.
Need help with your order?
We’re here to make your shopping experience easy and enjoyable.