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Find answers to common questions about Luxorence’s fragrances, products, and services.
Our products are crafted using high-quality attar and essential oils, delivering rich, long-lasting aromas inspired by traditional perfumery. We combine ancient techniques with modern craftsmanship to create an unforgettable scent experience.
We use both natural and high-quality synthetic attar oils. Our synthetic attars are expertly crafted to mimic the richness and complexity of natural scents while maintaining consistency and longevity.
Our candles are made from 100% natural soy wax, ensuring a clean burn with minimal soot and toxins.
Yes! We prioritize sustainability by using recyclable packaging, ethically sourced ingredients, and cruelty-free production methods.
No, we avoid paraffin wax to ensure a cleaner, healthier burn.
Our candles are designed to burn evenly and avoid tunneling. However, if tunneling ever occurs, simply let the candle burn for at least 2–3 hours during its first use to ensure the wax melts uniformly. Keeping the wick trimmed will also help maintain an even burn.
Yes, we offer refill oils so you can continue enjoying your favorite fragrances without purchasing a new diffuser bottle.
You can shop our collection directly through our website or at select retail locations. Visit our store page for more details.
Yes, we do! Luxorence offers worldwide shipping. Shipping charges and delivery times may vary depending on the location.
Yes! We prioritize sustainability by using recyclable packaging, ethically sourced ingredients, and cruelty-free production methods.
Absolutely! Our attar and essential oil blends are selected for their soothing properties, promoting relaxation, stress relief, and mental clarity.
While our scents are carefully formulated for quality, individuals with sensitivities to essential oils should review the ingredient list and test a small amount before full use.
Our candles are designed for a slow, even burn, with duration varying based on jar size and on proper wick maintenance and environmental factors. To ensure maximum longevity, trim the wick to ¼ inch before lighting and allow the wax to melt evenly during each burn session.
To prolong fragrance diffusion, keep the reeds clean and flip them occasionally. Using fewer reeds provides a lighter scent, while more reeds intensify the aroma.
No, we use natural waxes and premium essential oils and premium attars without harsh chemicals, making them safer for indoor spaces.
Keep candles away from direct sunlight and heat to prevent warping or scent degradation. Diffuser oils should be stored in a cool, dry place with the cap tightly secured.
While our candles are made with natural ingredients, some essential oils may not be pet-friendly. We recommend checking the specific oil used or choosing milder fragrances if you have pets.
You can reach us via email at info@luxorence.com or through our contact form on the website. We’re here to help with any questions or assistance you might need.