At Luxorence, we make shipping & delivery of luxury scented candles simple, secure, and transparent. This policy explains how your orders are shipped, expected delivery times, shipping fees, and tracking options, so you can shop with confidence.
Domestic Shipping (Within Pakistan)
Karachi Delivery
Orders within Karachi are delivered in 4–5 business days.
Our dedicated delivery team carefully handles each package to ensure safe and timely arrival.
Nationwide Delivery
Orders across Pakistan usually arrive in 5–7 business days for major cities and up to 10–12 business days for remote areas.
We partner with trusted courier services to make sure your candles and accessories arrive in perfect condition.
International Shipping
International orders typically take 10–30 business days depending on the destination.
All items are securely packaged to protect them during transit.
Customers are updated with shipment details for better transparency.
For international orders, please email support@luxorence.com to confirm availability, charges, and customs details.
Shipping Fees & Free Shipping
Shipping fees vary based on courier, order weight, and destination.
Charges are shown at checkout before finalizing your purchase.
Free shipping is available on all orders above ₨ 18,000 PKR within Pakistan.
For remote locations, additional courier charges may apply (customers will be notified before dispatch).
For issues related to delivery charges or disputes, please see our [Refunds & Returns Policy].
Tracking Your Order
Once your order is dispatched, you will receive a tracking number.
You can monitor your shipment through our [Track Order] page or directly via the courier’s tracking system.
Important Notes
Delivery times are estimates and may vary due to weather, public holidays, customs checks, or other unforeseen circumstances.
We always work to ensure timely and secure delivery of your order.
For any delivery concerns, contact us at cs@luxorence.com or through our [Contact Us] page.
Returns & Damaged Shipments
If your order arrives damaged, defective, or incorrect, please notify us within 48 hours of delivery.
Refunds, replacements, and detailed return procedures are explained in our [Refunds, Returns & Cancellations Policy].
Our Commitment
At Luxorence, we treat every order with care. Our goal is to make sure your luxury candles and accessories arrive on time, safely packaged, and ready to elevate your space.
